Many professionals today are stuck in unresolved interpersonal conflicts that drain their energy and confidence at work.  When people don’t feel seen, heard, understood, or accepted  for the way they think and operate, tension builds beneath the surface. It starts small, a misinterpreted email, a meeting that feels colder than usual, but over time, it creates invisible barriers between colleagues. Unresolved conflict affects not only performance but also well-being and well-d

I’ve been noticing a pain pattern across industries and leadership levels, an overload of written, polished exchanges paired with a decline in authentic verbal communication.  Technology, especially large language models, are amazing tools when used mindfully. Yet somehow, they have made it harder for professionals to structure and host truly meaningful conversations, the kind that build trust, resolve tension, and move things forward.  Just the other day, during a coaching s