When the topic comes to ‘Change Management’,  it   is often the moment the room goes quiet. I see this repeatedly in my leadership coaching and training work.  The conversation starts engaged. Then this term is mentioned. Something shifts.  People don’t disengage, but they become careful.  This reaction is not surprising.  Problem: Change is announced late, and lived early In many organisations, change is not communicated when it starts forming. It is communicated once decisi

I’ve been noticing a pain pattern across industries and leadership levels, an overload of written, polished exchanges paired with a decline in authentic verbal communication.  Technology, especially large language models, are amazing tools when used mindfully. Yet somehow, they have made it harder for professionals to structure and host truly meaningful conversations, the kind that build trust, resolve tension, and move things forward.  Just the other day, during a coaching s